As a landlord, one of the common challenges you may face is ensuring that your property is left in a clean and well-maintained condition by outgoing tenants. However, there may be instances where tenants fail to meet these expectations, leaving you wondering about the appropriate course of action. This guide explores the steps you can take if your tenants don’t clean your property after they vacate.

1. Review the Tenancy Agreement
Before taking any action, carefully review the tenancy agreement that both parties signed at the beginning of the lease. Check for any clauses related to the condition in which the property should be returned at the end of the tenancy. Some agreements may include specific cleaning requirements or stipulate the tenant’s responsibility for returning the property in a certain state.
2. Communicate with the Tenant
If you find that the property hasn’t been adequately cleaned, the first step is to communicate with the former tenants. Send them a polite but firm letter or email outlining the cleaning issues and referring to the relevant clauses in the tenancy agreement. Request that they address the cleaning concerns or arrange for a professional cleaning service at their expense.
3. Deduct Cleaning Costs from the Deposit
In many cases, landlords collect a security deposit at the beginning of the tenancy to cover any potential damages or cleaning expenses. If the property is not cleaned to the agreed-upon standards, you may be entitled to deduct cleaning costs from the deposit. However, be sure to adhere to the legal regulations regarding the return of deposits in your jurisdiction, including providing an itemised list of deductions. You can then hire a professional deep cleaning company in Surrey in to do the work properly, ready for your next tenants.
4. Document the Condition of the Property
To support your case, document the condition of the property with detailed photographs or videos before new tenants move in. This visual evidence can serve as a comparison to demonstrate any discrepancies between the agreed-upon condition in the tenancy agreement and the actual state in which the property was returned.
5. Seek Legal Advice
If communication and deposit deductions do not yield the desired outcome, consider seeking legal advice. Consult with a solicitor who specializes in landlord-tenant issues to understand your rights and explore potential legal avenues. Keep all relevant documentation, including the tenancy agreement, communication records, and evidence of the property’s condition.
6. Learn for Future Lease Agreements
To prevent similar issues in the future, carefully draft your lease agreements with clear and specific clauses regarding the condition in which the property should be returned. Clearly communicate your expectations to tenants at the beginning of the tenancy, and ensure they understand the consequences of not meeting these obligations.
In conclusion, addressing a situation where tenants fail to clean your property after leaving requires a methodical and communicative approach. By referring to the tenancy agreement, communicating effectively with the tenants, and taking appropriate steps to enforce cleaning standards, landlords can navigate this common challenge and maintain the integrity of their rental properties.